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Patient Engagement

Optimize the patient experience. Let your patients book appointments online, automate recalls and get Google Reviews. Differentiate your clinic by delivering a superior hassle-free experience. Start with online scheduling, digital forms and automated reminders. Then, boost your online presence with patient review requests!

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Patient Portal

Minimize lost chair time, reduce errors and offer your patients a stress-free check in process by allowing them to log-into their patient portal and fill out necessary information ahead of time. They can request appointments online, update their personal information, medical history, and insurance policies as well as access their account statements and documentation; all at their own convenience.

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Email

Send out individual emails to patients meeting certain criteria - for example, those with a missed appointment - to ensure that no one falls through the cracks, which can lead to loss of profits.

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SMS & Text from your landline

Improve patient experience with the convenience of one number for all of your patient communications. Send and receive texts and phone calls using the landline number that your patients are already familiar with. Use unlimited two-way texting to communicate with your clients at their convenience and save time by cutting down on the amount of time you spend playing phone tag. Allow patients to instantly confirm appointments both through email and SMS. Once confirmed, the appointment’s status will automatically get updated to your schedule providing instant visibility of patients with confirmed appointments and those which still require a confirmation call. Make missed appointments and empty chairs a thing of the past!

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Google Reviews

Build your reputation and attract new patients with Google reviews. Send patients a link upon checkout asking them to write a review for your business online.

 
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Discover How Dovetail Can Change Your Practice

Speak to one of our practice success coaches.

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Privacy

Assign permissions.
Secure communications.
GDPR compiant

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Data Encryption

Secure communication.
SSL encryption

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Compliance

HIPPA Compliance,
PCI compliance