Every dental clinic has its own processes for new and returning patients. New clients need more information about their dental health, your clinical processes, bill payment, and other aspects of a dental visit. Returning patients already know your team, so there’s less need to go over such details again. However many practices use the same system…
Dental practices often have different strategies for new patient acquisition and patient retention. Few realize that patient retention begins even before someone comes into your office for the first time. First impressions matter a great deal in the dental business. A patient’s first visit will be the key factor in their decision to come back.…
Dental practices pour all their energies into attracting new clients. New patients are essential if you want your practice to grow. But you should not forget the next step in the process i.e. retaining patients. A constant stream of new patients won’t be very useful if they don’t come back. These patients are also less likely to accept treatments…
Inactive patients – every dental practice has them. The cliché “out of sight, out of mind” is quite appropriate when it comes to dental patients. Most people don’t get excited by a visit to the dentist, even though it’s necessary to maintain good oral health. So if they haven’t seen or heard from you in a while, it’s easy for patients to become…
New patients are key when building up a practice from scratch. But keeping those same patients is the real secret to a successful and stable dental clinic. Businesses in many industries have long since figured out the client retention is
