Every dental clinic has its own processes for new and returning patients. New clients need more information about their dental health, your clinical processes, bill payment, and other aspects of a dental visit. Returning patients already know your team, so there’s less need to go over such details again. However many practices use the same system…
Getting your patients to accept treatment can be as difficult as getting them in your chair on a regular schedule. There are many reasons for a patient to avoid the treatment you are recommending to them. Some patients are afraid of surgical procedures and others are concerned that their insurance won’t cover the proposed treatments. Are you doing…
Dental practices pour all their energies into attracting new clients. New patients are essential if you want your practice to grow. But you should not forget the next step in the process i.e. retaining patients. A constant stream of new patients won’t be very useful if they don’t come back. These patients are also less likely to accept treatments…
Inactive patients – every dental practice has them. The cliché “out of sight, out of mind” is quite appropriate when it comes to dental patients. Most people don’t get excited by a visit to the dentist, even though it’s necessary to maintain good oral health. So if they haven’t seen or heard from you in a while, it’s easy for patients to become…
The new year brings a lot more than a new calendar. It is a time of resolutions for the future and taking stock of the past. It’s a good time for dental practices to go over the past year and
What is the first thing you do when shopping for a product or service? For the vast majority of consumers, the answer is easy – we read online reviews. It doesn’t matter whether you’re buying a car, the latest smart
