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Correcting a Bad Review Online – Part III

As a dentist and practice owner, you will run into criticism sooner or later. Before the proliferation of social media, dissatisfied customers didn’t have a lot of venues to vent their frustration. But thanks to the Internet, unhappy clients can reach thousands of people to describe their bad experiences.

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Correcting a Bad Review Online Part II

In today’s digital world of social media and online reviews, getting a bad review could very well be the death knell for a business. While a single bad review by a customer shouldn’t cause any issues, a string of several in a row can put off potential clients. After all, why would anyone want to go to a dentist with only 2 stars when some other…

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Remedying a Bad Review – A Case Study

No business likes getting a bad review. However, negative reviews are inevitable as no business is going to get everything right all the time. As a dentist, you pride yourself on providing the best services for patients. But sooner or later, you will get a one star or two star review. As a practice owner, reading a bad review can hurt. You might…

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Building your Reputation as a Dental Clinic

Most practice owners focus on the clinical side of dentistry but often to the detriment of other facets of the practice. Top rank professionals are commonly engaged to offer state of the art dental procedures which get administered via teams that genuinely care about patient oral health, but, only a small amount of thought goes into reputation…

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How to respond to a bad review/testimonial

More dental practices are starting to see the value of social media and are using it effectively to generate referrals and positive word-of-mouth. Just like other business owners, dentists can also benefit from the increased exposure that comes with having positive reviews on their website, blog, review sites or social media profiles.

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