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How to Follow up with Patients without Being Obtrusive

The dental industry – as well as healthcare as a whole – is different from other businesses in many ways. One characteristic that stands out is that unlike many other products and services, most people don’t exactly want what you’re

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Do you Get Feedback from your Dental Patients?

The new year brings a lot more than a new calendar. It is a time of resolutions for the future and taking stock of the past. It’s a good time for dental practices to go over the past year and

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Three Things that Will Make your Dental Practice Better

Like every other business, dental practices are constantly striving to improve and grow. Profits are not the only yardstick for measuring growth. Gross revenue, patient volume and other metrics are equally valuable. Some clinics like to focus on one particular

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What Other Software Tools do you Need for your Dental Practice?

Systems and processes are an important part of managing a dental practice. Successful clinics have a system for everything – whether it is managing appointments or billing. Imagine what it would be like if you didn’t have a system for

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Do you Have a Dental Branding Strategy?

Branding is everywhere in the business world, so much so that even individuals are advised to build their personal brand. But what exactly is branding and how does it apply to your clinic? A brand is something that uniquely identifies

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EHR Customization – the Key to Better Results?

The shift away from paper and towards software has changed a lot of things in the healthcare industry. It has influenced workflows, changed how medical professionals maintain case documentation and made it easier for practices to handle the growing volume

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What are the Demands of Population Health wrt EDRs?

The American healthcare industry has witnessed many dramatic changes over the past few decades. The introduction and adoption of EHR technology was a significant milestone for providers, patients and other entities. Another major change is the shift from the fee

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Is Computing Knowledge a Mandatory Skill for Doctors?

Computers – whether portable or otherwise – have become indispensable for many of our daily activities. As consumers, we use computers to shop, bank, play and communicate with others. Most organizations cannot function without computers today, whether or not the

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Different Types of Dental Insurance

Every practicing medical professional has to deal with insurance in some form or the other. Insurance will cover the vast majority of treatments and procedures you perform. Some patients pay out-of-pocket, others use their dental insurance. Quite often patients even

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Are you Retaining Great Employees?

There is plenty of good advice out there on how to hire great dental employees. But what happens once you have them? Practice owners don’t often think about retaining the people they have hired. Sometimes getting your staff to stay

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