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Key elements to improve patients clinical experience

Customer service has long been a buzzword in service industries. Retailers and banks invest significant resources to create a positive experience for their customers, knowing that a satisfied consumer is more likely to share their experience with others. This word-of-mouth marketing is prized highly since it is the most credible form of…

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The iPad Air: A whole new level of speed and graphic quality

Dentists and the iPad Technology is rapidly changing the face of the dental industry. Gone are the filing cabinets and mounds of paperwork with many clinics switching over to EDR and electronic PM systems. Practices are also using social media and digital advertising to better serve their clients. In much the same way, smart devices such as the…

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Meet Meaningful Use Objectives: Preventive Care Reminders

To complete Stage I of the EHR incentive program, eligible professionals have to meet meaningful use criteria. These include 15 core and a further 5 out of a menu of 10 objectives, along with 6 Clinical Quality Measures. One such menu objective is patient reminders for preventive or follow up care.

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How To Get More Colleague Referrals

One of the best methods for growing your dental practice is through referrals. Increasing referrals through word-of-mouth advertising provides two important benefits: you attract new customers and retain existing ones. But attracting referrals through your professional colleagues requires a different

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Get Your Staff on Board the EDR Revolution

Cloud-based EDR and practice management systems offer numerous advantages to dentists such as improved efficiency, lower costs and reduced billing or coding errors. However, your employees have to actually use the software in order to fully realize the benefits. It

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Reduce costs with an electronic insurance claim solution

A key attribute of a successful dental practice is cash flow. Patients can keep coming in all day but if your insurance claims are delayed or denied, it can put your financial well-being at risk. If you have a busy

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Starting over with a new dental software solution? Learn From Your Mistakes!

A large number of dental practices have bought and implemented EDR (Electronic Dental Records) and practice management systems. Many dentists are happy with their purchase and continue to use the software even today. Unfortunately, the process of implementing a new

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4 End User Best Practices to Ensure Cloud Data Security

With increasing awareness of cyber attacks, companies and system administrators have responded with more robust and expensive software/hardware to prevent unauthorized access. Many methods such as anti-virus software, encryption of company data, proper authentication of network users, secure connections between

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When free dental software isn’t really free

Electronic Medical Record (EDR) and practice management software can be expensive for dental care providers. While cloud-based systems are less expensive than traditional enterprise programs, the monthly subscription cost may still appear prohibitive, especially for smaller practices. Therefore it is

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Do you have to have a large practice to use EDR systems?

Purchasing an EDR system is a very important decision for a dental practice. It requires major investments of time, money and labor and has a profound impact on the way the clinic functions. Unfortunately, these are the same resources that

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