Over the last decade, the focus on customer or patient experience has increased greatly. Many dental practices are rethinking the patient experience and introducing new tools like portals to make life easier for clients. Focusing on patient experience is a

Every business – regardless of industry – is concerned about growth. It is very difficult for an organization to increase profits without corresponding growth in revenue. Growth is the key to long-term financial stability as well. As for the dental

Improving patient engagement as part of the shift to value-based Medicine in the healthcare industry. Patient portals hold the key to improving the doctor-patient relationship and  empowering patients to take charge of their own health. Primary care providers have embraced

There are many aspects to running your own practice – you have to manage people, tools and the business side of the clinic. Technology is becoming an important part of practice management in all areas. However health IT is not

Salary negotiations can be a tricky affair and they’re often the least liked part of the hiring process. Most people are not very comfortable or even good at negotiation. Candidates and hiring managers have their own constraints within which they

EHRs and practice management software are not the only technologies in a dental office anymore. Patient portals are also becoming common among providers. The rise in patient portals is due to a number of factors including the proliferation of EHRs,

Growth and expansion are important to every business, no matter the industry. Every dental practice owner hopes that their clinic will grow with time. Sometimes your practice may not grow as much as you would like or vice versa. But

Managing your own practice is a dream for many healthcare professionals. However practice management is not a small or easy task. Managing the practice means taking care of many aspects from finance, employees, equipment etc. Unfortunately not every dentist is

Electronic health records were supposed to solve many of the problems that the healthcare industry was facing. A growing volume of patients accompanied by increased documentation and reporting standards meant that paper filing systems could not keep up. Going digital

When the modern smartphone was first launched over 10 years ago, few people could have predicted its runaway success. Today’s smartphones are essentially pocket computers that have replaced multiple devices (music player, radio, video player, Internet device etc.) for consumers.